Dhriti Hydraulics
Open Positions
Join the Team
Inventory Manager
Job Description:
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Manages inventory tracking system to record deliveries, shipments and stock levels.
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Evaluates deliveries, shipments and product levels to improve inventory control procedures.
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Analyzes daily product and supply levels to anticipate inventory problems and shortages.
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Manages schedules of employees, deliveries and shipments to optimize operations.
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Communicates with inventory employees to meet business goals and address personnel issues.
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Develops business relationships with suppliers and clients.
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Proposes strategies to reduce costs and improve procedures of supply chain logistics.
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Monitors demand and analyzes data to anticipate future supply and logistical needs.
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Reports on inventory levels, supply chain progress, procedural efficiency and personnel issues to upper management.
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Manages the recruitment and training of new inventory employees.
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Contributes to team effort by accomplishing related results as needed.
Customer Service Representative
Job Description:
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Computer skills - use of such programs as Microsoft Word and Outlook is important for customer relationship managers, as they often correspond with clients and customers via email or written documentation
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Product/service knowledge - from common issues to upgrades, a customer relationship manager must consistently keep up with changes and other details about the products and services offered by their company
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Communication skills - perhaps the most crucial skills for customer relationship managers are speaking, writing, and listening so they can hear customers' suggestions and complaints and respond accordingly
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Customer service - customer relationship managers must continually be cognizant of the needs of their customers and apply methods for ensuring total customer satisfaction and problem resolution
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Team collaboration - sometimes it takes a village to build a long-lasting relationship with customers, so these managers must work with executives, salespeople, and other customer service personnel to maintain a healthy relationship with customers
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Time management - responding to customers in a timely manner and resolving issues quickly goes a long way toward building lasting relationships, so it's imperative that customer relationship managers have strong time management skills
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Presentation skills - the ability to discuss and describe products and services clearly and concisely is beneficial in this position
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Negotiation skills - customer relationship managers often employ this skill to explain the benefits of their products and services and, if necessary, make concessions to retain clients
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